Terms and Conditions

The Supplier referred to in this document is RAVE Audio Visual Pty Ltd.
Upon the Client signing this Agreement, or agreeing via reply email, it agrees to the terms and conditions listed in this Agreement.
The Supplier shall supply the goods and services detailed in the Supplier’s written or verbal quotation or tender submitted to the Supplier as per the details given by the Client.
The Supplier shall supply all equipment, personnel and services quoted whilst reserving the right to substitute personnel and/or equipment with that of an equal or better standard should the need arise.
The Client is responsible for all equipment in their care and will be charged a fee for all costs incurred due to the repair or replacement of damaged or missing equipment upon return of the equipment.
The Client must provide evidence of any insurance required where the Supplier’s equipment is being used. The Client is responsible for any insurance excess or replacement costs which are incurred by the Supplier due to malicious or deliberate damage caused to the Supplier’s equipment and/or personnel whilst working on the Client’s production event.
The Client is responsible for public liability insurance on any premises which the Supplier is contracted to work within as well as any necessary security to ensure a safe working environment for the Supplier’s equipment and/or personnel.
The Supplier is not responsible for any damage to property and/or harm to persons due to the Client’s mis-use or negligence in the use of the Supplier’s equipment.
The Client shall supply all necessary technical, physical and safety-related requests requested by the Supplier in order to complete the production/event to a satisfactory level.
For live events The Supplier shall be entitled to:
50% of the agreed total fee if the production/event is cancelled within 5 days of the contracted date;
100% of the agreed total fee if the production/event is cancelled within 48 Hours of the contracted date.
For virtual events The Supplier shall be entitled to 100% of the agreed total fee if the event is cancelled at any time.
Sale of all software licences and subscriptions is final.
The Supplier shall not be liable to You or to any third party for any failure to perform or delay in performing its obligations under this Agreement caused (in whole or in part) by an event beyond The Supplier’s control including (without limitation) transport delays, data communication delays, inability to obtain products or supplies, fires, civil disobedience, mechanical breakdown, weather, acts of God, government action or regulation, computer software error or any similar event. In those circumstances The Supplier can delay performance of its relevant obligations without any liability to You.
In signing this Agreement, the Client agrees to the Supplier’s trading terms of payment prior to setup for equipment and/or services unless otherwise approved in writing.
The Buyer acknowledges that until payment is made in full, or a satisfactory payment arrangement in writing is entered into upon terms satisfactory to both the Supplier and the Client, the Client shall be responsible for all legal, financial and debt recovery costs incurred by the Supplier in the recovery of the debt outstanding to the Supplier by the Client.
The Supplier will consider the return of this document signed, via fax or post as confirmation of their services and supply of goods.